Legal

Data Treatment Policy

NATULEADAN SAS BIC, in compliance with Ecuador's Personal Data Protection Law (LOPDP) and other applicable regulations, establishes this policy...

NATULEADAN SAS BIC, in compliance with Ecuador’s Personal Data Protection Law (LOPDP) and other applicable regulations, establishes this policy for the processing of personal data of our clients, prospects, suppliers, and collaborators.

Data Controller

NATULEADAN SAS BIC, identified with Tax ID (RUC) 0993385500001, is the data controller responsible for the processing of personal data collected through our communication channels and during the execution of our services.

Purposes of Processing

We process your personal data for the following purposes:

  • Managing inquiries, information requests, and service proposals
  • Executing and following up on consulting, training, research, and AI development contracts
  • Invoicing and collecting payment for services rendered
  • Communicating with you about the status of your project or business relationship
  • Sending relevant information about our services, news, and events, provided you have given your consent
  • Complying with legal and regulatory obligations

The processing of your data is based on:

  • Contract execution: When processing is necessary for the provision of our services
  • Consent: When you have expressly authorized us for specific purposes
  • Legitimate interest: To improve our services and maintain the business relationship
  • Legal compliance: When the law requires us to process certain data

Data We Process

We collect and process the following categories of data:

  • Identification data: full name, ID number or tax ID
  • Contact data: email address, phone number, address
  • Professional data: job title, company, work area
  • Billing data: information necessary for issuing electronic invoices
  • Communication data: records of emails, calls, and meetings

Retention Periods

We retain your personal data for as long as necessary to fulfill the purposes described, and up to 5 years after the end of the business relationship to comply with tax and legal obligations.

Your Rights

You may exercise your rights of Access, Rectification, Cancellation, and Opposition at any time. To do so, send your request to [email protected] indicating:

  1. Your full name and identification document
  2. The right you wish to exercise
  3. The reasons for your request

We will respond to your request within the deadlines established by the LOPDP.

Data Transfer

We do not transfer your personal data to third parties without your consent, except for:

  • Technology service providers necessary for our operations
  • Government entities when required by law
  • External professionals under confidentiality agreements

Security Measures

We implement technical, organizational, and legal measures to protect your personal data against unauthorized access, loss, alteration, or disclosure, including encryption, access controls, and IT security protocols.

Changes to This Policy

We may update this policy to reflect changes in our practices or legislation. We will publish the updated version on our website.

Contact

To exercise your rights or resolve any questions about the processing of your data, contact us at [email protected] or call +593-96-415-4433.

NATULEADAN SAS BIC Tax ID (RUC): 0993385500001